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Category Archives: Uncategorized

7 errores

All Customers

The 7 most common mistakes when implementing an NPS program.

There are 7 mistakes to watch out for when properly implementing an NPS program. If [...]

26
Jan
acciones para mejorar tu eNPS

All Market

5 actions to improve your eNPS.

How would you manage your main asset, let’s look at different actions to improve your [...]

26
Jan
escucha del empleado

All Employees

Listening to employees is essential to retain talent.

Employee listening has become more acute as a result of the pandemic. In the last [...]

26
Jan
Encuesta de pulso

All Employees

Pulse survey.

A pulse survey is a short survey that seeks to know what workers think about [...]

26
Jan
implantación de un programa

All Customers

The implementation of a customer experience program.

To start the implementation of a customer experience program in the company it is necessary [...]

24
Jan
The importance of reviews.

Adding positive reviews provides your business with valuable content, improving your branding or brand reputation. [...]

15
Dec
The cost of the company's detractors.
The cost of the company’s detractors.

We are going to comment on the cost of detractors within the profitability balance of [...]

29
Mar
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