Increase customer satisfaction and improve loyalty.
Evaluate the set of attributes, benefits or values that consumers associate with your brand.
Improve employee engagement using simple 90º evaluations.
Monitor the surveys linked to your ISO and EFQM quality standards.
All Customers Market
Still haven’t wondered why leading companies invest in experience? Invest in experience. Achieve growth [...]
There are 7 mistakes to watch out for when properly implementing an NPS program. If [...]
How would you manage your main asset, let’s look at different actions to improve your [...]
Employee listening has become more acute as a result of the pandemic. In the last [...]
A pulse survey is a short survey that seeks to know what workers think about [...]
In the following post we will analyze the positive impact of employee engagement. This variable [...]
In this post we will analyze the benefits for the company of using Net Promoter [...]
The eNPS engagement metric is being influenced by all the developments that are changing the [...]
Implementing an NPS program in our company can be more than beneficial. Many companies use [...]
The branded product experience is linked to the experiences and emotions felt by the user [...]
Artificial Intelligence can automate processes that are commonly done manually, allowing for greater procedural efficiency. [...]
Discover how to combat silent abandonment and build a healthier employee culture. What is silent [...]
Omni-channel is a marketing strategy that creates valuable experiences between a company or business and [...]