Category Archives: Customers
Customer experience and customer loyalty.
Creating a superior customer experience is one of the key objectives for organizational success. Every [...]
23
May
May
Impact of customer experience management.
Customer experience management has a clear impact in three specific fields. Therefore, developing it properly [...]
20
May
May
NPS as a key metric for sutomer experience and its relationship with profitability
Within the customer experience, the NPS metric is one of the main keys. In December [...]
20
May
May