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All Market

Fundamentals of an experience-based growth strategy.

Get the growth strategy that will enable you to achieve all of your company’s objectives. [...]

07
May

All Customers Market

If you want to grow, manage the experience of your existing customers

If you want to be a leader in your sector, manage your customers’ experience to [...]

25
Apr

All Customers

Customer experience is key to profitable growth.

Profitable growth refers to organic and inorganic growth with the potential for high margin and [...]

18
Apr

All Customers Market

Partner Experience: Differentiating element in a competitive market.

A good Partner Experience leads to a good Customer Experience. Background to the Partner Experience? [...]

14
Mar

All Customers

Experience analytics as a critical element for decision making.

Experience analytics has already permeated all leading companies. To solve problems quickly, organizations need to [...]

07
Mar

If you want to grow, manage the experience of your existing customers

If you want to be a leader in your sector, manage your customers’ experience to [...]

25
Apr

Customer experience is key to profitable growth.

Profitable growth refers to organic and inorganic growth with the potential for high margin and [...]

18
Apr

Partner Experience: Differentiating element in a competitive market.

A good Partner Experience leads to a good Customer Experience. Background to the Partner Experience? [...]

14
Mar

Experience analytics as a critical element for decision making.

Experience analytics has already permeated all leading companies. To solve problems quickly, organizations need to [...]

07
Mar

Having a single experience management is critical to the bottom line.

Experience management is about designing and reacting to customers to meet or exceed their expectations. [...]

16
Feb

Invest in experience where it really matters to customers.

Still haven’t wondered why leading companies invest in experience? Invest in experience. Achieve growth [...]

31
Jan

The 7 most common mistakes when implementing an NPS program.

There are 7 mistakes to watch out for when properly implementing an NPS program. If [...]

26
Jan

The implementation of a customer experience program.

To start the implementation of a customer experience program in the company it is necessary [...]

24
Jan

How to act when faced with NPS or negative customer feedback.

Have you had negative feedback from customers and don’t know how to act? Have you [...]

24
Jan

The branded product experience

The branded product experience is linked to the experiences and emotions felt by the user [...]

19
Jan