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    Evaluate the set of attributes, benefits or values that consumers associate with your brand.

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    Improve employee engagement using simple 90º evaluations.

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7 errores

All Customers

The 7 most common mistakes when implementing an NPS program.

There are 7 mistakes to watch out for when properly implementing an NPS program. If [...]

26
Jan
acciones para mejorar tu eNPS

All Market

5 actions to improve your eNPS.

How would you manage your main asset, let’s look at different actions to improve your [...]

26
Jan
escucha del empleado

All Employees

Listening to employees is essential to retain talent.

Employee listening has become more acute as a result of the pandemic. In the last [...]

26
Jan
Encuesta de pulso

All Employees

Pulse survey.

A pulse survey is a short survey that seeks to know what workers think about [...]

26
Jan
implantación de un programa

All Customers

The implementation of a customer experience program.

To start the implementation of a customer experience program in the company it is necessary [...]

24
Jan
7 errores
The 7 most common mistakes when implementing an NPS program.

There are 7 mistakes to watch out for when properly implementing an NPS program. If [...]

26
Jan
acciones para mejorar tu eNPS
5 actions to improve your eNPS.

How would you manage your main asset, let’s look at different actions to improve your [...]

26
Jan
escucha del empleado
Listening to employees is essential to retain talent.

Employee listening has become more acute as a result of the pandemic. In the last [...]

26
Jan
Encuesta de pulso
Pulse survey.

A pulse survey is a short survey that seeks to know what workers think about [...]

26
Jan
implantación de un programa
The implementation of a customer experience program.

To start the implementation of a customer experience program in the company it is necessary [...]

24
Jan
Impacts of employee engagement on key business indicators.

In the following post we will analyze the positive impact of employee engagement. This variable [...]

24
Jan
use Net Promoter Score
5 benefits of using Net Promoter Score.

In this post we will analyze the benefits for the company of using Net Promoter [...]

24
Jan
feedback negativo
How to act when faced with NPS or negative customer feedback.

Have you had negative feedback from customers and don’t know how to act? Have you [...]

24
Jan
métrica de compromiso eNPS
Modifications to eNPS engagement metrics due to pandemic.

The eNPS engagement metric is being influenced by all the developments that are changing the [...]

24
Jan
programa NPS
Implement an NPS program as a key metric for marketing actions.

Implementing an NPS program in our company can be more than beneficial. Many companies use [...]

24
Jan
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